Customer service, park management, business operations, public safety and the world of education—have all become increasingly complex, requiring thoughtful and evidence-based solutions.
We help you by:
In industry terms, we have your “six”.
Training is educating the student for current knowledge and future performance. Our training is grounded in the “ADDIE” model: Analysis, Design, Development, Implementation and Evaluation. We are believers in coaching the next generation of public service employees.
We understand and value that people learn in different ways, at different rates. After all, quality training is education in its purest form.
Our efforts are directed at maximizing your employees’ potential. We accomplish this through a number of modalities: academy training, in-service classes, instructional seminars, and small group, including one-on-one engagement, as appropriate to the topic, setting and needs of the client.
In a world where local, state and federal laws have identified “hot-button” issues surrounding the workplace and learning institutions, your human resources and investigative teams may be overwhelmed—or too close to the situation-to act independently or without the appearance of bias.
We value “inclusive” strategies to “exclusive” ones wherever and whenever feasible. This means careful listening, asking the difficult questions, listening to the meaning behind the words, and suspending judgment so that a clear presentation of facts may be delivered to the client.
Rely on our discrete and trauma-informed fact-finding services to clarify situations and relationships, leading to more expedited and proper outcomes for all concerned.