Services

Consulting Services

Customer service, park management, business operations, public safety and the world of education—have all become increasingly complex, requiring thoughtful and evidence-based solutions.

We help you by:

• Being proactive: identifying issues before they occur; mentoring key personnel in your agency;
• Designing curricula, including lesson plans, student texts, media aids, examinations, and case studies;
• Reviewing, designing, implementing and evaluating policies, procedures, and protocol;
• Conducting site and risk/threat/vulnerability assessments;
• Developing strategies for overcoming challenges; mentoring key personnel in your agency;
• Identifying your “best practices”, offer “lessons learned” and assess outcomes.

We will:

• Assist you in identifying key participants involved in sensitive workplace issues, to assist in fact-finding;
• Develop recruitment announcements, job task analyses, and offer suggested changes to your scheduling, operational processes, communication methods, and how to develop and retain a cohesive workforce;
• Review your pre-litigation claims to help you consider possible exposures and “next moves”.

In industry terms, we have your “six”.

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Assessments/Other Services

In a world where local, state and federal laws have identified “hot-button” issues surrounding the workplace and learning institutions, your human resources and investigative teams may be overwhelmed—or too close to the situation-to act independently or without the appearance of bias.

We value “inclusive” strategies to “exclusive” ones wherever and whenever feasible. This means careful listening, asking the difficult questions, listening to the meaning behind the words, and suspending judgment so that a clear presentation of facts may be delivered to the client.

Rely on our discrete and trauma-informed fact-finding services to clarify situations and relationships, leading to more expedited and proper outcomes for all concerned.

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