Questions we ask: Were your employee’s actions reasonable? And, if so, were they necessary?
Cross Island Consulting and Training Services, LLC provides a platform for curriculum design, courses that include lesson plans and examinations based upon a number of Enabling Performance Objectives (EPO) designed to meet a Terminal Performance Objective (TPO) for the course. Scenario-based mock scenes emphasize conditions of real-world nature, with onsite real-time review and assessment of performance.
Training designed to develop high-level skills in response to the spectrum of 21st Century responder encounters, from routine services to stressful, complex high-risk encounters. Includes anti-harassment training for all levels.
Time-tested curriculum and training designed to reduce risk and improve behaviors related to visitor/customer experience. Balanced perspectives are offered, and student recruit questions are welcomed.
We offer solutions to those agencies who have limited commission responsibilities for rule or code enforcement, public service roles, front-line customer service duties, or specialized responsibilities in public safety.